Return Policy

1. Return Eligibility

Customers may request a return if a product is damaged, defective, incorrect, or significantly different from its description.

2. Return Period

Return requests must be submitted within the return period specified on the product page or at the time of purchase.

3. Product Condition

Returned products should be unused and include their original packaging, tags, and accessories where applicable, subject to the nature of the issue and applicable consumer rights.

4. Return Approval

All return requests will be reviewed by Festive Trend. Customers may be asked to provide the order number, product details, and photographs to help assess the request.

5. How to Request a Return

To initiate a return, contact Festive Trend through the support details provided on our website. Please include your order number and the reason for the return. Approved returns will be handled according to Festive Trend's return and refund procedures.