Privacy Policy

1. Information We Collect

Festive Trend collects information you provide when you browse our store, create an account, place an order, or contact us. This may include your name, email address, phone number, billing and shipping address, and order details.

We may also automatically collect certain information about your device and browsing activity, such as your IP address, browser type, pages visited, and interactions with our website.

2. How We Use Your Information

We use your information to:
• Process and fulfill orders, payments, deliveries, returns, and refunds.
• Communicate order confirmations, shipping updates, and customer support responses.
• Improve our website, products, and shopping experience.
• Detect and prevent fraudulent transactions and unauthorized activities.
• Send promotional communications where permitted by law and, where required, with your consent.

3. Cookies and Similar Technologies

Festive Trend may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve your shopping experience. You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

Festive Trend does not sell your personal information. We may share relevant information with trusted service providers when necessary to operate our store and fulfill your orders. These may include payment processors, shipping and delivery partners, website hosting providers, and customer support services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and website against fraud or security threats.

5. Data Security and Retention

Festive Trend takes reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain required business records.

6. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. These providers may collect or process information according to their own privacy policies. Festive Trend is not responsible for the privacy practices or content of external websites.

7. Changes to This Privacy Policy

Festive Trend may update this Privacy Policy from time to time to reflect changes in our business, website practices, or applicable legal requirements. Any updated version will be published on this page with a revised effective date where appropriate.

8. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Festive Trend using the contact information available on our website.